1. Email us at [email protected] with your order number and full name

2. Tell us why — let us know the reason for your return

3. Wait for confirmation — we'll respond with return instructions within 24 hours

We accept returns within 30 days from the date of purchase, provided the item:

• Is unused and in resalable condition
• Is in its original packaging
• Has not been fitted, modified, or damaged during attempted installation

The following items cannot be returned or refunded:

• Items that have been used or fitted
• Items damaged during installation or fitting attempts
• Discounted or sale items
• Custom or made-to-order products

We're sorry to hear that. Here's what to do:

1. Contact us within 24 hours of receiving your item — this is essential

2. Email us with:

• Your order number
• Your full name
• Clear photos of the damaged item and packaging

3. We'll arrange a replacement or refund once we've reviewed the evidence

Important: Claims made after 24 hours may not be eligible for replacement or refund.

Yes — faulty items can be exchanged for a replacement.

• Once we receive your returned item, we'll inspect it and dispatch your replacement
• Exchanges are subject to stock availability
• If the item is out of stock, we'll offer a full refund instead

If you no longer want the item (non-faulty return):

1. You arrange and pay for return shipping

2. Use a tracked service (courier or Royal Mail Signed For)

3. Keep your proof of postage — we're not responsible for lost returns

4. Once received and inspected, we'll process your refund

Tip: We recommend using a service with tracking and insurance for items over £50.

Once your return arrives and passes inspection:

1. You'll receive an email confirmation of receipt

2. We'll notify you whether your refund is approved or rejected

3. If approved, your refund will be processed within 5–7 working days

4. The refund will go back to your original payment method

Note: Depending on your bank or card issuer, it may take an additional 3–5 business days for the refund to appear on your statement.

KITS UK is a UK-based premium aftermarket body kit supplier and professional fitting specialist, based in Featherstone, West Yorkshire. Rated 4.9★ on Trustpilot.

No — KITS UK products are premium aftermarket styling parts designed for accurate fitment on the specific vehicle generation listed on each product page. They are not genuine manufacturer (OEM) parts.

Yes — 0% interest instalments are available via Klarna, Clearpay and Shop Pay at checkout on eligible orders.

Yes. See our International Shipping Policy for rates and delivery times, and our UK Shipping Policy for domestic delivery.

Orders placed before 3PM are dispatched next working day, stock permitting.

Yes — F20/F21 (2011–2019) at collections/f20-f21-1-series, and F40 (2019+) at collections/bmw-1-series-f40.

Yes — F22/F23 (2013–2021) at collections/f22-2-series-full-performance-package, and G42 (2021+) at collections/bmw-2-series-g42.

Front splitter from £99 (supply-only). Full Performance Package from £356. See the splitter or browse the full F30/F31 collection.

Front splitter from £139 (supply-only). Full Performance Package (gloss black) from £476. See the splitter or browse the full G20/G21 collection.

Front splitter from £99 (supply-only). Full Performance Package from £356. See the splitter or browse the full F32/F33/F36 collection (F33 convertible-specific parts: collections/f33-4-series).

Yes — browse current pricing at collections/bmw-4-series-g22-g23-g26.

Yes — G30/G31 (2017–2024) at collections/5-series-g30-g31, and the new G60 (2024+) at collections/5-series-g60.

Yes — F87 (2015–2021) at collections/m2-f87, and G87 (2022+) at collections/bmw-m2-g87.

Yes — F80 (2014–2018) at collections/m3-f80, G80 Saloon at collections/bmw-m3-g80, and G81 M3 Touring at collections/bmw-g81-m3-touring.

Yes — F82/F83 (2014–2020) at collections/m4-f82-f83, and G82/G83 (2021+) at collections/bmw-m4-g82-g83.

Yes — F90 (2017–2023) at collections/bmw-m5-f90, and the new G90/G99 (2024+) at collections/bmw-g90-g99-m5.

Yes — G01 (2017–2024) at collections/bmw-x3-g01.

Yes — F15 (2013–2018) at collections/bmw-x5-f15, and G05 (2018+) at collections/bmw-x5-g05.

Yes — G06 (2019+) at collections/bmw-x6-g06.

Yes — KITS UK stocks REMUS performance exhaust systems across most BMW ranges. Browse collections/bmw-remus or the combined Remus BMW & Mercedes collection.

The Ultimate Body Kit is from £842 (supply-only, base variant). See the Ultimate Body Kit or browse the full W177 A35/A45 collection (2023+ facelift: collections/mercedes-a35-2023; previous-gen W176: collections/mercedes-benz-w176).

Yes — W205 general styling at collections/mercedes-benz-c-class-w205, C63/C63S Coupé at collections/mercedes-benz-c63-c63s-w205, and C63/C63S Saloon/Estate at collections/mercedes-benz-saloon-estate-c63-c63s-w205.

Yes — CLA/CLA35/CLA45 (C118) at collections/mercedes-c118-cla-cla35.

Yes — W213 at collections/e-class-w213.

Yes — see collections/a1.

Yes — see collections/a3.

Yes — the Gloss Black Kit starts from £169 (supply-only), up to a full carbon fibre package. Browse collections/a3-s3-rs3-2020.

Yes — a full carbon fibre kit is available. Browse collections/audi-rs4.

Yes — gloss black and full carbon fibre routes available. Browse collections/model-3.

Yes — browse collections/model-y.

Yes — Defender 90 (2021+) at collections/defender-90-2021, Discovery at collections/land-rover-discovery-5-2016, Range Rover Sport at collections/range-rover-sport-l494-2014-2017, and Range Rover Vogue at collections/range-rover-vogue.

Yes — browse collections/lamborghini-urus.

Yes — browse collections/mclaren-720s.

Yes — at our workshop: Unit 3C Onward Park, Phoenix Ave, Green Lane Industrial Estate, Featherstone, West Yorkshire WF7 6EP. Open Tuesday–Friday 9am–5pm and Saturday 9am–4pm. Request a quote at kits.style/pages/request-a-fitting-quote.

A lifetime fitting warranty when fitted by KITS UK. See Warranty Information and Extended Warranty Terms.

Yes — our waiting area has a sofa, Smart TV, free WiFi, hot/cold drinks and snacks.

Yes — see MOVE by KITS UK.