KITS UK will honour any valid warranty claims, provided a claim is submitted within 12 months of purchased items.
Please make sure that ALL of the following conditions are met:
- The product(s) have been fitted correctly to your vehicle, by ourselves
- The claimed fault is a manufacturer defect, rather than damage caused by ill-fitting.
- The defect hasn’t been caused as a result of previous damage (stone chips, scrapes, accidents etc).
- The product in question is a genuine KITS UK item purchased through ourselves
Customers will be required to organise their own shipping, however we will reimburse you upon successful warranty claim.
Upon receiving your items for your warranty claim, we will aim to process your warranty claim within 7 days.
Once your claim has been confirmed, you will receive the choice of:
(a) refund to your payment method
(b) a refund in store credit
(c) a replacement item sent to you (if stock is available)